You can easily apply online via our Contact Us page or
call our local Help Desk numbers directly. Our technical team will verify optical
fiber line feasibility in your area and complete installation within 24 to 48 hours.
SCN provides ultra-fast fiber optical broadband and digital TV services across major
Dhaka regions including Mirpur DOHS, Baridhara DOHS, Banani, Gulshan, and Uttara
Sectors 3, 5, 9, and 11.
Yes! All SCN internet packages are 100% truly unlimited with zero data caps, zero
Fair Usage Policy (FUP) throttling, and equal symmetrical upload and download speeds
24/7.
You can access SCN's ultra-fast media, movie, and software FTP portal directly at http://103.203.93.2/. Connected
SCN users enjoy gigabit-level BDIX speeds up to 100 Mbps on FTP downloads.
We recommend a Gigabit Dual-Band Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) router.
Dual-band routers support 5GHz frequencies, which prevent Wi-Fi channel interference
and deliver maximum wireless throughput.
SCN Dish & Digital TV offers 150+ crystal-clear High Definition (HD) and 4K channels
including live sports networks, news, movies, kids, documentary, and regional
entertainment channels.
You can pay your monthly bill conveniently via bKash, Nagad, Rocket, Online Bank
Transfer, or by cash payment at any of our regional office branches (Mirpur DOHS,
Baridhara, Banani, Uttara).
Yes! You can request a package upgrade or speed customization at any time by
contacting our support team. Package changes take effect immediately or starting
from the next billing cycle as per your preference.
1. Check if the power cables and optical fiber cable connected to your ONU device
are firm.
2. Restart both your ONU device and Wi-Fi router by turning off power for 30
seconds.
3. If the LOS (Loss of Signal) red light flashes on your ONU, call our 24/7 helpline
immediately for fiber technician dispatch.
